February 10th, 2015
A joint event with the South West Contact Centre Forum.
Many thanks to all our speakers - David Williams of Carpeo, Phillip Coole of LV, Debra Hughes of Dwr Cymru, Yiannis Maos and Nick Boxall-Hunt of Rant & Rave and Dave Tidwell of Anana. Our thanks also to all who assisted in preparing this event, and to The Celtic Manor for hosting.
The full agenda can be viewed here
Speakers Profiles can be viewed here