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The Winners! Contact Centre Supplier Awards 2016

We're proud to announce the full list of Winners from the recent Contact Centre Supplier Awards! Our congratulations to our Winners, and also to all our Finalists. We'd also like to thank everyone who attended the CCS Awards, and who helped to make it a memorable and succesful inaugural event - the first of its kind in the UK.

Organised in partnership with the South West Contact Centre Forum, the Contact Centre Supplier Awards celebrated the essential contribution made to Wales and the South West's Contact Centre Industries, helping drive the successes that provide employment for thousands. Their contribution also helps the Contact Centre industry play a substantial part in the economic prosperity of these two regions.

Best Recruiter and People Solutions

Finalists

Winner

  • Yolk Recruitment

Funded Training

Finalists

Winner

  • Cardiff & Vale College

Bespoke Training

Finalists

Winner

  • T2 UK

Voice and Automation

Finalists

Winner

  • Logicalware

Bespoke Services / Consultancy

Finalists

Winner

  • Inspire Me

Integrated Contact Centre Solutions

Finalists

Winner

  • TPoint Solutions

Business Process Outsourcing

Finalists

Winner

  • Tata Consultancy Services

Built Environment

Finalists

Winner

  • Mascott Construction

Industry News

From Call Centre Helper

The UK's most popular call centre magazine
There is a clear correlation between loyalty and customer effort. During this webinar we look at the practical steps that you can take to reduce customer effort in your organisations. And being an interactive webinar, you will also have the […]
According to our poll, 56% of contact centres are looking to deploy speech analytics within the next 12 months. However, of the 21% of contact centres who have already deployed a speech analytics system, only a third felt like they […]
Plantronics have announced its new Voyager 3200 Series Bluetooth headsets, with discreet design and noise-cancelling technology. Designed for mobile professionals that want premium audio performance with discreet versatility, the Voyager 3200 Series feature an ergonomic, sleek in-ear design and 3-mic […]