Please login to view our members-only information and resources.

Member Login

Forgotten your password?

Not a member?

To apply for membership, please select the correct membership type below, then fill in the application form online.

The Winners! Contact Centre Supplier Awards 2016

We're proud to announce the full list of Winners from the recent Contact Centre Supplier Awards! Our congratulations to our Winners, and also to all our Finalists. We'd also like to thank everyone who attended the CCS Awards, and who helped to make it a memorable and succesful inaugural event - the first of its kind in the UK.

Organised in partnership with the South West Contact Centre Forum, the Contact Centre Supplier Awards celebrated the essential contribution made to Wales and the South West's Contact Centre Industries, helping drive the successes that provide employment for thousands. Their contribution also helps the Contact Centre industry play a substantial part in the economic prosperity of these two regions.

Best Recruiter and People Solutions

Finalists

Winner

  • Yolk Recruitment

Funded Training

Finalists

Winner

  • Cardiff & Vale College

Bespoke Training

Finalists

Winner

  • T2 UK

Voice and Automation

Finalists

Winner

  • Logicalware

Bespoke Services / Consultancy

Finalists

Winner

  • Inspire Me

Integrated Contact Centre Solutions

Finalists

Winner

  • TPoint Solutions

Business Process Outsourcing

Finalists

Winner

  • Tata Consultancy Services

Built Environment

Finalists

Winner

  • Mascott Construction

Industry News

From Call Centre Helper

The UK's most popular call centre magazine
Tom Tseki takes us through the traditional models of providing multilingual support in the contact centre and the new best practices.  Communicating across languages and channels adds significant value to enterprise service desks and IT help desks. The first of […]
THE DATE: Thursday 21st September 2017, 9.00 am – 12.15 pm THE LOCATION: Bishopsgate, London EC2M 3TQ THE DESCRIPTION: How cloud technology, innovation and a fresh approach will lead to higher customer loyalty, employee satisfaction and operational efficiency Event Agenda […]
Olive provides world class innovative communications solutions such as Cloud Contact Centres and Workforce Optimisation across the four cornerstones of IT Infrastructure; Voice, Data, Mobility & Applications. www.olive.co.uk Contact Name: Louise Daw Tel No: 0203 675 3000 Contact Email: info@olive.co.uk […]